Last Updated: August 14, 2026
Arcoiris Project respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you communicate with Arcoiris Project, including by phone call, text message, or through our services.
We may collect information that you voluntarily provide to us, including:
Name
Phone number
Email address
Service address
Appointment information
Information about the service you are requesting
Communications you have with us by phone or text message
We collect this information only as necessary to respond to inquiries, schedule and manage appointments, provide requested services, and communicate with you.
We may use your information to:
Respond to your inquiries and service requests
Schedule, confirm, reschedule, or cancel appointments
Send appointment confirmations and reminders
Communicate information related to your requested service
Provide customer support
Maintain records related to our communications and services
Improve our services and customer experience
If you provide your mobile phone number and consent to receive text messages from Arcoiris Project, we may send you text messages related to appointments, including confirmations, reminders, rescheduling or cancellation information, and other service-related communications.
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive text messages is not a condition of purchasing goods or services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may disclose information to service providers that assist us in operating our communications, scheduling, customer support, or other business systems when necessary to provide our services.
We do not share mobile information or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes.
We may also disclose information when required by law or when reasonably necessary to protect our rights, safety, or property.
We use reasonable administrative and technical measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
You may request that we update or correct certain personal information by contacting us.
You may stop receiving SMS messages at any time by replying STOP to a message from us.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
If you have questions about this Privacy Policy or how your information is handled, please contact:
Arcoiris Project
14731 Erwin st
Van Nuys, California 91411
United States
Phone: +1 (818) 571-1038
Email: [email protected]